For those looking for a funeral director in Perth, and hoping for a more convenient way to set up your funerals, there’s some good news. Australian company and Oracle partner, Prime Q has recently just teamed up with Invo Care, the funeral, cemetery and cremation service provider. This partnership is set to have Invo Care move into the cloud, allowing it to provide its services to more people.
InvoCare is a major player in Australia’s funeral service market, being listed in the Australian Securities Exchange (ASX), operating 270 funeral locations, as well as 16 cemeteries and crematoria, not just across Australia, dealing with funeral director in Perth and across the country, but in Singapore, New Zealand and the United States as well.
The terms of the deal state that the two will partner up with each other as InvoCare works on updating and upgrading its IT operations in other to better provide quality service to its customers. The partnership has settled on an end-to-end Oracle Cloud platform for InvoCare that will act as a support framework for its front-end and back-end office ops. The five-year contract will also include ongoing technical support from PrimeQ.
The partnership, and the project that will be made primarily as part of it, will be aimed at delivering solutions for InvoCare’s enterprise resource planning (ERP) and customer relationship management (CRM) problems, fully-integrated for the company’s needs utilizing Oracle Cloud tech, all designed and implemented by PrimeQ.
The new initiative is set to go live soon, if the schedule holds, by the earlier half of 2018, and is aimed at improving InvoCare’s customer service quality.
The product suite set to be made as per the deal’s terms include CRM, financial and procurement management, transportation management, mobile cloud services, development and database cloud, and business intelligence, among others.
The deal’s details remain unknown, but according to Martin Earp, InvoCare’s CEO, the project is part of a $200M investment by the company in order to improve its infrastructure.
According to him, InvoCare chose PrimeQ as the partner for this deal due to having dealt with the company repeatedly in the past, meaning that both partners actually knew of each other and what was needed for the partnership.
The deal came a few weeks after PrimeQ announced its plans to build a South Australian cloud campus, which was followed by an announcement of the company’s plan to raise $10M on the ASX.